TenantPay logo

Promo Code Terms & Conditions

Terms and conditions that apply to all promo code redemptions on TenantPay.

Promo codes are a limited-time offer that waives processing fees on eligible rent payments made through TenantPay. The following terms apply to all promo code redemptions:

1. Eligibility

  • Promo codes are valid only for TenantPay users with active accounts.
  • Codes must be valid, active, and not expired at the time of use.
  • Promo codes can only be applied to processing fees — not the rent amount itself or any other charges.
  • The maximum rent amount eligible for a processing fee waiver is $3,000 CAD of net rent.
    Net rent = gross rent minus any applied rent credits.

2. Usage Rules

  • Each promo code can be used only once per user.
  • Once a promo code is successfully applied, it will be automatically used on the user's next rent payment.
  • Promo codes are non-transferable and cannot be redeemed for cash or credits.
  • A single promo code can only be applied to one payment. It does not carry forward to future payments.

3. Payment Conditions

Promo codes are applied to processing fees for supported payment methods, including:

  • Visa (Debit/Credit)
  • Mastercard (Debit/Credit)
  • Crypto

If the net rent exceeds $3,000 CAD, standard processing fees will apply to the amount above that threshold.

4. Validity & Expiry

  • Promo codes may have expiry dates or usage windows as defined in individual campaigns or offers.
  • Expired codes will not be accepted, even if they have been previously applied.
  • TenantPay reserves the right to cancel or modify promo codes at any time without prior notice.

5. General Terms

  • TenantPay reserves the right to revoke promo code usage in cases of suspected fraud, misuse, or violations of platform terms.
  • Promo codes cannot be combined with other promotional offers unless explicitly stated.
  • These terms may be updated periodically. Continued use of promo codes implies acceptance of the latest version of these terms and conditions.

If you have any questions about promo codes or these terms, please contact us at support@tenantpay.com